Legal

Privacy Policy

Effective date: November 2, 2026

1. Introduction

themango.ai ("themango.ai", "we", "us" or "our") builds intuitive, personalized learning tools for students and learners. This Privacy Policy explains how we collect, use, share and protect information when you visit themango.ai and use our products and services (together, the "Services"). Individual products, such as Akshar, may have their own privacy notices that supplement this policy.

By using the Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.

2. Information we collect

Information you provide. When you contact us, sign up for updates, or create an account on one of our products, we may collect your name, email address, and any other information you choose to share with us.

Learning and usage information. When learners use our products, we may collect information about activity within the product — for example, puzzles attempted, progress, scores and preferences — to personalize the learning experience.

Information collected automatically. Like most websites, we may automatically collect technical information such as your IP address, browser type, device type, operating system, referring pages, pages visited and the date and time of your visit.

3. How we use information

To provide, operate, maintain and improve the Services;
To personalize learning content and recommendations;
To respond to your questions, requests and feedback;
To send service-related notices and, where permitted, updates about our products (you can opt out at any time);
To monitor and analyze usage and trends to improve the experience;
To protect the security and integrity of the Services and prevent fraud or abuse;
To comply with legal obligations.

We do not sell your personal information, and we do not use children's personal information for targeted advertising.

We share information only in the following limited circumstances:

Service providers: with trusted vendors who help us operate the Services (such as cloud hosting, analytics and email delivery), who are bound to use the information only on our behalf;
Legal reasons: when required by law, or to protect the rights, property or safety of themango.ai, our users or others;
Business transfers: in connection with a merger, acquisition or sale of assets, subject to this policy's protections;
With your consent: in any other case where you (or a parent or guardian) have given permission.

5. Children's privacy

Many of our products are designed for children and students. We take children's privacy seriously and aim to comply with applicable laws, including the U.S. Children's Online Privacy Protection Act (COPPA) and similar laws in other regions.

We collect only the information reasonably necessary for a child to use a product.
Where required, we obtain verifiable parental consent before collecting personal information from children under 13 (or the applicable age in your region).
Parents and guardians may review, correct or request deletion of their child's information, and may withdraw consent at any time, by contacting us.

If you believe a child has provided us personal information without appropriate consent, please contact us and we will promptly delete it.

6. Cookies & analytics

We may use cookies and similar technologies to keep the Services working, remember preferences and understand how the Services are used. You can control cookies through your browser settings; disabling some cookies may affect functionality.

7. Data retention

We keep personal information only for as long as necessary to provide the Services and for the purposes described in this policy, or as required by law. When information is no longer needed, we delete or anonymize it.

8. Security

We use reasonable administrative, technical and physical safeguards to protect information, including encryption in transit. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights & choices

Depending on where you live, you may have the right to access, correct, delete or obtain a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

10. International transfers

We may process and store information in countries other than the one in which you live. Where we do, we take steps to ensure the information receives an appropriate level of protection.

11. Third-party links

The Services may link to third-party websites and platforms, such as YouTube. We are not responsible for the privacy practices of those third parties, and we encourage you to read their privacy policies.

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above and, where appropriate, notify you. Continued use of the Services after changes means you accept the updated policy.

13. Contact us

If you have questions about this Privacy Policy or our privacy practices, please contact us at support@themango.ai.